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PSPUG Forums    Help and Discussion Forums    PSP v.9 Discussion and Problems  ›  Paste is blanked out Moderators: cwodave, Tazz
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PSpLily
August 13, 2009, 6:29pm Report to Moderator
I am a retired lady 65 yrs.Love to golf n psp
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Time Online: 2 hours
Location: New Zealand
Hi,
I have had paintshop version 9 in my pc for around 6 years,and suddenly after making couple of graphics I cant paste a tube or anything onto another layer.I have uninstalled and re installed a new version of 8,9,and 12,but still this is happening to all versions.
Also I am now finding that I can copy but cant paste say from notepad or wordpad into anywhere.Or even do a screen shot.
So have typed the error I keep getting below

This is what I get in paintshop.
executing delete layer.
executing select layer
executing file close,,this comes up 5 times.
executing gen preferences
executing safe work space
executing file open..twice
C.exception open clipboard failed
error occurred with command. copy
Hope you can help me as I am getting
ready to put the hammer through pc.

Lily
New Member.



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PSpLily  -  August 14, 2009, 7:37am
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PSpLily
August 14, 2009, 8:00pm Report to Moderator
I am a retired lady 65 yrs.Love to golf n psp
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Location: New Zealand
Anyone here please that can help me Im desperate to find a way to cure this problem,pretty please,


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admin
August 14, 2009, 8:26pm Report to Moderator
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Ctrl + V = Paste. If you can't paste anything then perhaps you don't have any thing in your clipboard.


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PSpLily
August 15, 2009, 12:30am Report to Moderator
I am a retired lady 65 yrs.Love to golf n psp
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Location: New Zealand
Quoted from admin
Ctrl + V = Paste. If you can't paste anything then perhaps you don't have any thing in your clipboard.


Barbara I have tried that and still nothing works,so all I can do now is drag n drop my tubes etc onto a background.


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MT POCKETS
August 15, 2009, 1:10am Report to Moderator

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You might try going to View>Organizer Mode and then make sure the check mark is next to Pallet Mode.


PSP, XI, X2U and X3.   XP Pro 64bit, 2 gigs of Ram, nVidia 8800GTX w/768mgs of ram.   Make it a great day !
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D_Spider
August 15, 2009, 9:24am Report to Moderator

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"C.exception open clipboard failed
error occurred with command. copy"


Exceptions are system (Windows) errors, and they're usually serious enough to shut down the application that is causing them.  It is pretty good idea, after an exception occurs, to reboot your computer; otherwise, there is a chance that the condition that caused the exception still exists, and continuing to use PSP (even if you restart PSP) may just cause the exception to be repeated.  So the first thing to do is close PSP and reboot.

The next thing to do is to open the Windows Event Viewer

When you need help for a system problem, it's a very good idea to tell what your computer is, what its operating system is, etc.  You can find that information by clicking on "Help" in the PSP main toolbar (top); at the bottom of the drop-down menu is "About Paint Shop Pro"; click on that.  Then a splash-screen-like window opens. (One incidentally useful thing is that it tells you exactly what version of PSP is open; make a note of that.) At the bottom of that window is a button that says "System Info"; click on that.  Then another window, "System Information," opens, and it provides more information than you want, but some of it is relevant to any system problem with PSP; so, at the bottom of that window, click on the "Copy" button. (You need to do this after you reboot or before you run into your "exception" problem, because you need to have the Copy and Paste functions working.) Then, open Notepad or any plain-text editor (not a word processor because you need just plain text or it won't appear here in your post) and paste the System Info from PSP, save the file as a .txt file, name it something obvious, and later put a copy of it in your "My PSP9 Files" folder.  Then you can copy it and paste it into your message here, like this:

Paint Shop Pro Build Information:
Build Date     Wed, Feb 08, 2006
Build Mode     Release (A000304)

Hardware Configuration:
Processors     2
Processor Type     AMD
MMX Support     Yes

Memory / Drive Status:
Memory Load Index     32 pcnt.
Total Physical Memory     2.00 GB
Available Physical Memory     1.36 GB
Total Paging Memory     3.83 GB
Available Paging Memory     3.32 GB
. . . . . . .

Total Managed Memory     9 MB
Total Handles:     97
Temp Drive Free Space     62.07 GB

Video Driver Information:
Bits Per Pixel     32
Number of Colors     16777216
DIB Output     24 BPP
Palette Size     Non-Paletted
Resolution     1152 x 864

Operating System Information:
Operating System     Windows XP SP 2

Plug-in Information
Filter Plug-ins Loaded:     2

...except yours will be in one column and be much longer, for the information goes on and on, beyond what I've pasted here, and for errors like exceptions, you should paste the whole long thing in your message.  Then, even if you don't know which of these details is relevant, or even if you don't know what they are, they'll be here, and they may make sense to somebody. (Later, you may want to incorporate the basic information in your signature, as MT POCKETS has done, and you won't have to copy and paste everything.

You were about to open the Windows Event Viewer, but the foregoing digression occurred because I don't know what Windows operating system you have running on your computer.  So click on the Windows Start Button, click on Help and Support, and type in Event Viewer to find out how to access it on your computer.  When you have the Event Viewer open, click on Application in the left pane, double click on the line that starts with error, and you will see something like this:



At the bottom, under "Description," you can see that the last time PSP did something stupid for me, it was the corecontrols.dll that was the culprit.  If the same DLL file is the cause of multiple problems with PSP, it is possible that the file has become corrupted.  If it has, you'll need to uninstall PSP and re-install it from a DVD or CD or the copy you made of the installation file when you downloaded it initially.

If the file that the Event Viewer identifies as the cause of the error is not a PSP file--is not in the Program Files\...PSP folder, then you'll have to click on the little "copy" button (the bottom one of the three on the right), paste that information into Notepad or your text editor, and go to the Microsoft web site that's identified in the Event-Viewer window and see what you can learn there.  At this point in your tribulations, you really should go to a Windows computer-help forum and get some help from people who know about these things and deal with them frequently.  This is a link to one good help forum.

(I really like your signature!)


                 PSP5       PSP10       Said Yoda: "Do or do not.  There is no try."     (The Empire Strikes Back)

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