"C.exception open clipboard failed
error occurred with command. copy"Exceptions are system (Windows) errors, and they're usually serious enough to shut down the application that is causing them. It is pretty good idea, after an exception occurs, to reboot your computer; otherwise, there is a chance that the condition that caused the exception still exists, and continuing to use PSP (even if you restart PSP) may just cause the exception to be repeated. So the first thing to do is close PSP and reboot.
The next thing to do is to open the Windows
Event ViewerWhen you need help for a system problem, it's a very good idea to tell what your computer is, what its operating system is, etc. You can find that information by clicking on "Help" in the PSP main toolbar (top); at the bottom of the drop-down menu is "About Paint Shop Pro"; click on that. Then a splash-screen-like window opens.
(One incidentally useful thing is that it tells you exactly what version of PSP is open; make a note of that.) At the bottom of that window is a button that says "System Info"; click on that. Then another window, "System Information," opens, and it provides more information than you want, but some of it is relevant to any system problem with PSP; so, at the bottom of that window, click on the "Copy" button.
(You need to do this after you reboot or before you run into your "exception" problem, because you need to have the Copy and Paste functions working.) Then, open Notepad or any plain-text editor (not a word processor because you need just plain text or it won't appear here in your post) and paste the System Info from PSP, save the file as a .txt file, name it something obvious, and later put a copy of it in your "My PSP9 Files" folder. Then you can copy it and paste it into your message here, like this:
Paint Shop Pro Build Information: Build Date Wed, Feb 08, 2006 Build Mode Release (A000304)
Hardware Configuration: Processors 2 Processor Type AMD MMX Support Yes
Memory / Drive Status: Memory Load Index 32 pcnt. Total Physical Memory 2.00 GB Available Physical Memory 1.36 GB Total Paging Memory 3.83 GB Available Paging Memory 3.32 GB
| . . . . . . . |
Total Managed Memory 9 MB Total Handles: 97 Temp Drive Free Space 62.07 GB
Video Driver Information: Bits Per Pixel 32 Number of Colors 16777216 DIB Output 24 BPP Palette Size Non-Paletted Resolution 1152 x 864
Operating System Information: Operating System Windows XP SP 2
Plug-in Information Filter Plug-ins Loaded: 2 |
...except yours will be in one column and be much longer, for the information goes on and on, beyond what I've pasted here, and for errors like exceptions, you should paste the whole long thing in your message. Then, even if you don't know which of these details is relevant, or even if you don't know what they are, they'll be here, and they may make sense to somebody. (Later, you may want to incorporate the basic information in your signature, as MT POCKETS has done, and you won't have to copy and paste everything.
You were about to open the Windows
Event Viewer, but the foregoing digression occurred because I don't know what Windows operating system you have running on your computer. So click on the Windows Start Button, click on Help and Support, and type in
Event Viewer to find out how to access it on your computer. When you have the
Event Viewer open, click on
Application in the left pane, double click on the line that starts with
error, and you will see something like this:

At the bottom, under "Description," you can see that the last time PSP did something stupid for me, it was the
corecontrols.dll that was the culprit. If the same DLL file is the cause of multiple problems with PSP, it is possible that the file has become corrupted. If it has, you'll need to uninstall PSP and re-install it from a DVD or CD or the copy you made of the installation file when you downloaded it initially.
If the file that the Event Viewer identifies as the cause of the error is
not a PSP file--is not in the Program Files\...PSP folder, then you'll have to click on the little "copy" button (the bottom one of the three on the right), paste that information into Notepad or your text editor, and go to the Microsoft web site that's identified in the Event-Viewer window and see what you can learn there. At this point in your tribulations, you really should go to a Windows computer-help forum and get some help from people who know about these things and deal with them frequently.
This is a link to one good help forum.
(I really like your signature!)